Last updated: 18 October 2026
This Desert Safari Dunes privacy policy explains how Desert Safari Dunes ("we", "us", "our") collects, uses and protects your personal information when you visit desertsafaridunes.com, contact us or book a tour with us. We respect your privacy and handle your data in line with applicable UAE data protection laws.
Information We Collect
Information You Give Us
- Name, phone number, WhatsApp number and email address
- Booking details such as tour date, number of guests and pickup location
- Special requests, dietary needs or health information you choose to share for safety reasons
- Payment details (processed securely by our payment provider; we do not store full card numbers)
- Messages you send us by WhatsApp, email, phone or our website forms
Information Collected Automatically
- IP address, browser type and device information
- Pages visited, time spent on the site and referring website
- Cookies and similar technologies (see "Cookies" below)
How We Use Your Information
- To confirm and manage your booking
- To arrange pickup, drop-off and tour logistics
- To contact you about your booking by WhatsApp, phone or email
- To process payments and refunds
- To respond to your questions and requests
- To improve our website, tours and customer service
- To send offers and updates, only if you have agreed to receive them
- To meet legal and regulatory requirements
Sharing Your Information
We do not sell your personal data. We only share it when necessary with:
- Our drivers, guides and camp staff, to deliver your tour
- Payment processors, to handle transactions securely
- Trusted service providers such as website hosting, email and booking software
- Government authorities, when required by law
All partners are expected to keep your information confidential and secure.
Cookies
Our website uses cookies to make it work properly, understand how visitors use it and improve your experience. These may include analytics cookies (such as Google Analytics) and marketing cookies. You can control or disable cookies in your browser settings. Some parts of the site may not work properly without them.
Data Security
We use reasonable technical and organisational measures to protect your information from loss, misuse and unauthorised access. However, no method of transmission over the internet is completely secure.
How Long We Keep Your Data
We keep your personal information only as long as necessary for the purposes described in this policy, including legal, accounting and reporting requirements.
Your Rights
Depending on applicable law, you may have the right to:
- Request a copy of the personal data we hold about you
- Ask us to correct inaccurate information
- Ask us to delete your data
- Object to or restrict certain uses of your data
- Withdraw consent for marketing at any time
To make a request, email booking@desertsafaridunes.com.
Children's Privacy
Our website is not directed at children. Bookings for children must be made by a parent or guardian.
Third-Party Links
Our website may link to other sites, such as social media or review platforms. We're not responsible for their privacy practices.
Changes to This Policy
We may update this Desert Safari Dunes privacy policy from time to time. The latest version will always be on this page, with the date it was last updated.
Contact Us
If you have questions about this privacy policy or your personal data, contact us:
- Email: booking@desertsafaridunes.com
- Phone / WhatsApp: +971 50 930 0406